`Drinking 101' Controversy Helps Abercrombie & Fitch, Analysts Say
COLUMBUS, Ohio - Abercrombie & Fitch is experiencing a good buzz, not a hangover, from an uproar over its recent clothing-catalog feature that gave students directions for "creative drinking."
The article, called "Drinking 101," has not hurt the company's reputation or its bottom line. Maybe it should have been called "Marketing 101."
"It's just created more hype in the company," Kindra Hix, a senior analyst with NationsBanc Montgomery Securities, said of the two-page article in A&F Quarterly that came out last month.
"With this customer segment, you like controversy. You like to be a little rebellious," Hix said. The company targets its designs and the catalog to college-age people, many of whom are not of legal drinking age.
Critics said the article, with recipes for drinks called the Woo-Woo and Brain Hemorrhage and instructions for a drinking game, encouraged alcohol abuse.
Abercrombie & Fitch admitted it went too far, and recalled the catalog from its 171 stores to slice the articles out. It also said future issues would tell readers to be responsible with alcohol. The next catalog is due out in early October.
The Columbus, Ohio-based company recently released results for the second quarter ended Aug. 1, showing its earnings quintupled from the same period a year earlier.
"These guys are running the best business results of any retailer in America," said Steve Kernkraut, a retail analyst with Bear Stearns. "Clearly, they are on the right track with everything they are doing."
Sales were up 70 percent for the quarter and same-store sales - often the best indicator of a retailer's performance because it compares the sales of stores from one year to the next - were up 45 percent.
The company's stock fell slightly after the controversy started, but has rebounded to a record high.
And the controversy apparently has helped the catalog. Paid circulation has gone from about 75,000 to 100,000 and copies of the catalog that still have the article have become a collector's item, Hix said.
Mothers Against Drunk Driving, among the groups upset with the article, was satisfied with the company's response. But one retailing consultant said the company did not go far enough and ought to apologize.
"There is nothing ethically wrong to the advertising, but it's morally wrong to put that before the community that supports you," said Robert Kahn, publisher of the newsletter Retailing Today. "They should be criticized."
Company spokesman Lonnie Fogel said the company did not intend to create a controversy, but hasn't exactly suffered.
"While we acknowledge that the inclusion of the drinking game was ill-advised, the impact resulting from the controversy served to draw more attention to the magazine and the brand, and did stimulate an interest in purchasing copies," Fogel said.